FRAUD ALERT: Scammers have been contacting residents of SE Wisconsin claiming to be from their Financial Institution or other companies that you may do business with. The scammers are relaying an urgent message for “Customers” to update their ACH information. Please be aware this is a scam. If you are contacted please call your Financial Institution directly and let them know immediately. Do not call the scammers back. For CSB customers, if you need immediate assistance please contact your banker or your local CSB location. [CSB Contact Information]
An Undo Option for Your Finances
Because circumstances can change, we’ve introduced the ability to request a “stop payment” electronically through Online Banking. For each request, CSB will refuse payment on a check drawn on your account — provided the check has not yet posted.*
After successfully placing a stop payment, a notification of the stop will be mailed out to you the next business day. Stop payments remain in effect for six months.
Please note that a Stop Payment fee of $30 will be charged for each request.
Stop Payments Guide
- Log into Online Banking.
- Click on your checking account from the List of Accounts.
- Verify the check has not cleared your account by searching your account history.
- Click “Stop Payments” from the menu bar.
- Click “Add Stop Payment” from the dropdown list
- Enter the check information: check number, amount, date written and payee.
- Click “Next.”